FAQ
Engineering Doesn’t Have To Be Boring & Scary.
Navigating the intricacies of grid connections doesn’t have to be daunting.
We’re here to break down the complex terminology and technical details into straightforward, actionable steps.
Whether you’re unfamiliar with the process or just need guidance, this is your go-to resource.
Our Knowledgebase
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FAQ’s
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Terminology
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Process Timeline
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Case Studies / Examples
FAQ, Terminology & Process Timeline
New Grid Connections And What You Need To Know.
If there’s anything you need clarification on that isn’t covered here, don’t hesitate to get in touch. We’re always here to help.
What is a new grid connection?
A new grid connection is the process of linking a property or development site to the electrical distribution network, enabling access to a reliable and regulated power supply. This can involve upgrading an existing connection or establishing a completely new one.
What are the costs involved?
The cost can vary based on factors such as the required capacity, proximity to the grid, and necessary upgrades to the network. We will provide a estimates following consultation and a cost breakdown after a site survey, assessment & initial design.
Can I upgrade an existing grid connection instead of applying for a new one?
If your current connection is insufficient for your energy needs, an upgrade may be possible. We can assess the existing infrastructure and advise on whether an upgrade or a new connection is the more cost-effective solution.
What’s the difference between you, an iCP & an iDNO?
The process begins with an application for a new grid connection. We work with the iCP on the design. They deliver the installation, and commissioning of the connection, while the iDNO will oversee the operation and maintenance of the infrastructure once it’s live. We coordinate all necessary paperwork, permissions, and assessments to ensure the process is seamless.
How do I know if I need a new grid connection?
If you’re developing land, building new infrastructure, or significantly increasing your energy demand, you may require a new grid connection. Our team can assess your needs and provide a tailored solution.
How long does it take?
The timeline for a new connection depends on various factors, including the complexity of the project, the distance from the nearest existing infrastructure, and the required upgrades. On average, the process can take anywhere from 3 to 12 months. See our process timeline below.
How do you reduce project cost?
Mostly this is the method in which we maximise the supplier network, to ensure each stage is handled by a professional at the best price through leveraging buying power. The model we use allows this to be funded to reduce CAPEX without tarnishing your OPEX. Asset Values on some projects are a large cash sum returned to you, which is rarely returned in this industry as it is not common knowledge, this can further bring down project cost.
Are iCPs and iDNOs regulated?
Yes, both iCPs and iDNOs are regulated by Ofgem (the Office of Gas and Electricity Markets), which ensures that they meet strict safety, technical, and customer service standards. While they operate in a competitive market, they are still held to high regulatory and technical requirements.
What information do I need to provide?
We typically require details such as your site’s location, the type and scale of development, estimated load demand, and any specific requirements in green technology / connection points. We can guide you through this process.
Do I need to apply for planning permission?
While the grid connection itself may not require planning permission, other works related to infrastructure development (such as substations or access roads) may. We can assist in determining whether planning consent is needed for your specific case.
How do you reduce project lead time?
The process for a new grid connection is vastly complex, and a solution that we deliver requires management of multiple suppliers. We have hard earned experience in seamlessly delivering projects at each end of the scale, through meticulous project management. This even includes microgrid solutions. Through a relentless focus on efficiency and the carefully curated supplier network we can cut lead times greatly compared to your local DNO.
How do I ensure compliance with regulations during the process?
We have an in-depth understanding of the regulatory landscape, including requirements from Ofgem, NESO and local DNOs. We will ensure all aspects of your grid connection comply with the necessary standards and legislation.
EV = Electric Vehicle
BEV = Battery Electric Vehicle (No combustion engine)
PHEV = Plug-in Hybrid Electric Vehicle (EV & Combustion engine – Hybrid)
e-LCV = Electric Light Commercial Vehicle (Electric vans)
e-HGV = Electric heavy Goods Vehicle (Electric truck/bus/etc)
EVCP = Electric Vehicle Charge Point
EVSE = Electric Vehicle Supply Equipment (Charger)
CPMS = Charge Point Management Software (admin & customer facing, to take payment, start charge, etc).
PV = Photovoltaic (Solar panels)
BESS = Battery Energy Storage Solution – Batteries to store excess power
DNO = Distribution network Operator (Who you call when you have a power cut)
iDNO = Independent Distribution network Operator (An independent DNO, our preferred solution)
iCP = Independent Connection Provider (The highly qualified electricians that connect your property to the grid)
LV = Low Voltage (this is what powers your business and house at 230 Volts or 415 Volts)
HV = High Voltage (This is power typically transported from substations to transformers at 11,000 Volts)
EHV = Extra High voltage (this is power typically transported from generation sites at 33,000 Volts)
Single Phase = A supply at 230Volts (+10v to -6v) and can be used for loads up to 20KW. AC current – Usually found for domestic supply only.
Three Phase = A supply at 400 Volts (+10V to -6V) and can be used for loads over 20KW. AC Current – usually found for business supply only.
Meter = Equipment that measures units of electricity used
V = Volts/Voltage. Commonly referred to as pressure of electricity, similar to the pressure of water in a pipe/tap
Hz = Hertz. Measurement of Frequency, in the UK this is benchmarked at 50Hz
A = Amp / Ampere. A measure of electrical current.
Earthing = Part of the electrical system connected to the mass of earth for safe operation
W = Watt. Measurement of electrical Power
kW = KiloWatt. 1,000 Watts. Commonly used to describe battery sizes(Capacity) or the hourly production of power from solar panels or EV charger outputs.
MW = MegaWatt. 1,000 kW or 1,000,000 Watts. The future of truck charging is in MW’s
kVA = KiloVoltAmperes. Measure of apparent power / demand. If efficiency is 100%, 1 kW is equal to 1 kVA
NERS = A list of qualified 3rd parties qualified to carry out contestable works
IET = Institution of Engineering and Technology. The professional body for electrical engineering industry and more
Main = An overhead or underground cable that supplies energy to more than 1 customer
Land Rights = Generic term covering Legal consents linked with any new electrical connections
OFGEM = Office of Gas & Electricity markets. The UK governing body that regulates DNO’s, iDNO’s & iCP’s.
POC = Point of Connection. Where a new electrical supply is connected to the existing network.
Transformer = Autobots roll… no wait. This is equipment maintained by DNO/iDNO that transforms HV to LV. Usually seen as a washing machine sized box on a pole, or a larger green plastic container on the ground in your local industrial estate. Accompanied by lots of Danger Electricity / death signs.
Contact Us
Initial inquiry and project details submission.
Timing: Immediate response.
Consultation
An in-depth discussion to understand your needs and project scope.
Timing: Within 1 working week.
Survey
Site survey to assess technical requirements for your connection.
Timing: Within 1 working week.
Budgetary Quote
A preliminary estimate based on survey data and project scope.
Timing: 5-8 weeks after the survey.
Formal Quote & Presentation
A detailed, formal quote along with a presentation of the project proposal.
Timing: 3-6 weeks following the budgetary quote.
Legals
Legal agreements and documentation are finalised (including contract terms, permissions, etc.).
Timing: 1-4+ weeks from the payment of the formal quote.
Project Delivery & Handover
The physical works are completed, and the grid connection is handed over to you.
Timing: 4-25+ weeks from the payment of the formal quote, depending on the complexity and scope of the project.
Maintenance
Ongoing maintenance and support post-handover to ensure everything operates smoothly.
Timing: From handover, ongoing as per the maintenance plan.
Who is your DNO?
our Examples / Case Studies
Comprehensive Solutions, both on time and on budget
The example below illustrates a case with an e-Truck (e-HGV) operator who needed high-power DC truck charging (250kVA) at their site. However, their existing main fuse lacked the capacity to support this requirement. At the same time, they recognized that their current electrification needs were just a small fraction of what would be required in the future.
The standard solution offered to them was inflexible and costly. By contrast, our bespoke approach delivered significant savings: reducing the total project cost by 50% and the grid connection cost by 73%. Additionally, we streamlined the process, cutting the overall project timeline by an impressive 121 days (almost 4 months). This demonstrates our commitment to providing efficient, cost-effective solutions that are scalable for future needs.
Feature | Standard Solution | Our Bespoke Solution |
---|---|---|
Size of New Grid Connection (kVA) | 250kVA | 1000kVA |
Supply, Install & Maintenance of New Grid Connection (£) | £150,000 | £165,000 |
Asset Value (-£) | £0 | -£125,000 |
Lead Time From Contact to Quote (Days) | 80 Days | 53 Days |
Lead Time From Quote to Handover (Days) | 240+ Days (No Guarantee) | 146 Days |
Future Upgrade Capability? (Y/N) | No Spare Capacity | Yes, 75% Capacity Spare |
Supply, Install & Maintenance of EV Charging Hardware & Software | £120,000 | £95,000 |
Simple? (Y/N) | No, relentless hours phoning electrician & DNO | Yes |
Supply Chain Strength Index? | Low, Limited by DNO & Knowledge | High, Multiple Quotes for Each Step |
Bespoke Design? (Y/N) | No | Yes |
Total Project Cost (£) | £270,000 | £135,000 |
Total Project Time (Days) | 330+ Days | 209 Days |
The example below highlights a case with a luxury hotel, bar, and restaurant that sought to introduce DC charging for their patrons, aiming to create a new revenue stream for the business. Alongside this, they were upgrading their kitchens from LPG gas to modern induction hobs (80kW 3-phase), a change that was expected to reduce their energy bills by over 40% and improve kitchen efficiency. However, their existing main fuse lacked the capacity to support these upgrades.
The standard solution offered was both rigid and expensive. In contrast, our tailored approach led to remarkable savings: we reduced the total project cost by 87%, and the grid connection cost became profitable, making the client £9,000, thanks to our innovative use of the DNO ‘Opportunistic Works’ system. Furthermore, we improved project efficiency by cutting the overall timeline by 65 days (roughly 2 months), delivering a faster, cost-effective solution with future scalability.
Feature | Standard Solution | Our Bespoke Solution |
---|---|---|
Size of New Grid Connection (kVA) | 500kVA | 500kVA |
Supply, Install & Maintenance of New Grid Connection (£) | £115,000 | £20,000 |
Asset Value (-£) | £0 | -£29,000 |
Lead Time From Contact to Quote (Days) | 80 Days | 55 Days |
Lead Time From Quote to Handover (Days) | 150+ Days (No Guarantee) | 100 Days |
Future Upgrade Capability? (Y/N) | Not required for this site | Not required for this site |
Supply, Install & Maintenance of EV Charging Hardware & Software | £34,000 | £28,000 |
Simple? (Y/N) | No, Relentless Hours Phoning Electrician & DNO | Yes |
Supply Chain Strength Index? | Low, Limited by DNO & Electrician Experience | High, Multiple Quotes for Each Step |
Bespoke Design? (Y/N) | No | Yes |
Total Project Cost (£) | £149,000 | £19,000 |
Total Project Time (Days) | 240+ Days | 175 Days |